Reporting of Adverse reaction to products.

Advice about reporting suspected adverse reactions

Whenever a suspected adverse reaction is observed during the use of a veterinary medicinal product in:

§  Animals (including birds and fish)

§  Incidents involving humans

Please log your complaint on the website form below in English, as well as completing the attached form above.

The completed forms must be submitted electronically to: or

In case of emergency or for further information please contact Annelie De-Klerk (Responsible Pharmacist) on Cell No 082 895 1509 or Tel No 011 3120 4088 or Dr Willem Schultheiss on Cell No 082 323 7019 

What to report

§  Suspected adverse reactions to registered veterinary medicines, stock remedies and vaccines.

§  Suspected adverse reaction to medicines used extra-labelly in animals.

§  Suspected adverse reactions to herbal, homeopathic or other alternate remedies.

§  Suspected lack of efficacy of a product.

§  Suspected lack of efficacy of a vaccine.

§  Misuse of products.

Report even if:

§  You are not certain that the product has caused the event.

We particularly interested in:

§  Adverse reactions to recently marketed products.

§  Serious adverse reactions and interactions with all products.

§  Adverse reactions that are not clearly reflected in the package insert.


§  Identities of the reporters, client and patient will remain strictly confidential.

§  The report does not constitute an admission that the veterinarian or the product caused or contributed to the event.

§  You don’t have all the details.

The personal information collected is intended for Ceva Animal Health, and Ceva group companies, in order to manage your request.This information may be passed on to service providers in order to organize this management. In accordance with the Regulations on personal data you have rights of access, rectification and limitation of processing of your data. You may also, in certain limited cases, oppose the treatment, withdraw your consent and request the deletion and portability of your data. For any request relating to your personal data please go to this page.