Advice about reporting suspected adverse reactions
Whenever a suspected adverse reaction is observed during the use of a veterinary medicinal product in:
§ Animals (including birds and fish)
§ Incidents involving humans
Please log your complaint on the website form below in English, as well as completing the attached form above.
The completed forms must be submitted electronically to
thandiwe.mtimkulu[at]ceva.com or willem.schultheiss[at]ceva.com
In case of emergency or for further information please contact Thandiwe Mtimkulu (Responsible Pharmacist) on Cell No 071 422 2624 or Tel No 011 545 8995 or Fax No 011 545 8996 or Dr Willem Schultheiss on Cell No 082 323 7019 or Tel 011 545 8963 or Fax No 011 545 8996.
What to report
§ Suspected adverse reactions to registered veterinary medicines, stock remedies and vaccines.
§ Suspected adverse reaction to medicines used extra-labelly in animals.
§ Suspected adverse reactions to herbal, homeopathic or other alternate remedies.
§ Suspected lack of efficacy of a product.
§ Suspected lack of efficacy of a vaccine.
§ Misuse of products.
Report even if:
§ You are not certain that the product has caused the event.
We particularly interested in:
§ Adverse reactions to recently marketed products.
§ Serious adverse reactions and interactions with all products.
§ Adverse reactions that are not clearly reflected in the package insert.
§ Identities of the reporters, client and patient will remain strictly confidential.
§ The report does not constitute an admission that the veterinarian or the product caused or contributed to the event.
§ You don’t have all the details.